Geoscience Application Support Specialist OGP/WS/1076
OilandGasPeople.com Geoscience JobsPosted: 14 December 2012 at 17:27 Expires: 12 February 2013 at 17:27
Posted In: Geoscience
Location: United Kingdom
A fast growing dynamic Company, established as the leading provider of exploration, development and reservoir software for the oil and gas industry, seeks a Geoscience Application Support Specialist to provide post sales technical support to Clients and assist with installations and data conversions. For nearly the last two decades, the Company has provided the upstream exploration and production industry with easy to use, highly integrated, cost-effective software solutions. They were the first in the market to develop geoscience interpretation tools for the Microsoft Windows environment, helping clients accelerate hydrocarbon exploration, collaboration and decision-making.
Key Requirements
Handle technical queries from colleagues and clients received into the Technical Support Team…Provide Technical support to clients which may include assisting with workflow queries, installations and data conversions amongst others…Resolve general and complex client inquiries, ranging from basic to advanced technical support functions…Ensure that requests for geoscience support are logged, tracked and resolved in a timely and professional manner.
Job Description
Geoscience Degree, MSc or PhD preferred…Minimum of 1 year geoscience work experience within the Oil and Gas industry. Preferably in a geoscience support or training role…A good understanding of industry standard software, in particular SMT Kingdom.
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